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Case Examples and Learning Reports
Performance Management Case Studies
Read about the performance improvement
efforts of five states. They are designed to help public health
professionals gain a better understanding of how to implement
the Turning Point performance management model and its four
components. Each case study includes discussion questions for
use as a learning tool in trainings and team meetings.
Performance Management Learning Reports
Looking for a quick overview of leading public health and private sector performance management initiatives? Read the following "learning reports" prepared by state, local, and national public health leaders involved in the Turning Point Performance Management National Excellence Collaborative. As part of their 2001-2002 fact finding efforts, members conducted site visits with states that had innovative performance management efforts. They also invited experts to present on private sector initiatives such as the Balanced Scorecard and hot topics related to performance management, such as accreditation and workforce development. These summary reports provide a concise and often candid look at these efforts.
National Public Health Performance
Standards Case Studies
Learn about the experiences of diverse
jurisdictions in using the National Public Health Performance
Standards Program. Case studies show how small rural areas,
such as Stephenson County, Illinois, implemented the program,
as well as how states like Colorado, Kansas, New Mexico, and
North Dakota assessed their performance with public health
system partners and organized action planning. Contacts for
each jurisdiction are provided for more information.
