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This guide is essential reading for anyone who wants to achieve better results throughout their agency or public health system. Using an easy-to-understand model designed by and for public health agencies, this guide explains the benefits, practical applications, and four core elements of performance management: 1) standards, 2) measures, 3) reporting of progress, and 4) a process for improvement. Geared for busy leaders, this compact guide will give your management team or board an understanding of what it takes to start managing performance.
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